Privacy Policy
Community Helping Place (CHP) – Dahlonega, GA
Effective Date: March 25, 2025
Community Helping Place (CHP) is committed to protecting the privacy and confidentiality of all individuals who seek our services, volunteer, donate, or engage with us in any capacity. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information.
- Information We Collect
We may collect the following types of information from individuals who interact with us:
- Personal Information: Name, address, phone number, email address, date of birth, and other personally identifiable details.
- Financial Information: For donors, we may collect payment details required for processing donations.
- Service-Related Information: For those receiving assistance, we may collect details necessary to provide support, such as income verification, household composition, and service history.
- Volunteer Information: Contact details, emergency contacts, background checks (if required), and availability.
- Website Usage Data: When visiting our website, we may collect non-personal data such as IP addresses, browser type, and site navigation patterns.
- How We Use Information
We use collected information to:
- Provide services and assistance to individuals in need.
- Process donations and maintain donor records.
- Communicate with volunteers, donors, and community partners.
- Improve our programs, services, and website functionality.
- Comply with legal and regulatory requirements.
- Confidentiality and Security
- CHP is committed to maintaining the confidentiality of those we assist. Personal information of service recipients will not be shared, sold, or disclosed to third parties without explicit consent, except as required by law or in situations where safety is at risk.
- We implement appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
- All employees, volunteers, and partners are required to maintain confidentiality and adhere to our privacy policies.
- Sharing of Information
CHP does not sell or trade personal information. Information may be shared only under the following circumstances:
- With third-party service providers who assist us in delivering services (such as payment processors for donations), ensuring they also uphold strict privacy protections.
- When required by law or court order.
- If there is an immediate safety concern for an individual or the community.
- Donor Privacy
CHP values our donors and respects their privacy. We do not share, sell, or trade donor information with any outside parties. Donors may choose to remain anonymous, and any publicly available donor recognition is only with consent.
- Retention of Information
We retain personal information only for as long as necessary to fulfill our mission, comply with legal obligations, or meet internal record-keeping requirements.
- Your Rights and Choices
Individuals have the right to:
- Access, update, or correct their personal information.
- Request removal from mailing lists or other communications.
- Inquire about how their information is used or stored.
- Request deletion of their personal data, subject to legal and operational obligations.
To exercise any of these rights, please contact us using the details below.
- Changes to This Policy
CHP reserves the right to update this Privacy Policy as needed. Changes will be reflected with an updated effective date and posted on our website.
- Contact Information
For questions or concerns regarding this Privacy Policy, please contact:
Community Helping Place
1127 GA-52
Dahlonega, GA
Phone: (706) 867-9621
Email: chpdirector@communityhelpingplace.org
Website: www.communityhelpingplace.org
By engaging with CHP, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.